We are proud to offer international shipping services that currently operate in 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
All orders are shipped in discreet and plain package. Nobody can tell you have something kinky in your package.Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||15-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (0)
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1 Star (0)
|Buyer||Real customer reviews|
19 Sep 2017 01:55
the wig is very thick and arrived exactly as picture!
16 Sep 2017 23:15
Delivery fast. the quality of goods on top. thank you very much.
11 Sep 2017 12:59
Goods come in a week! the quality is good. not hesitated. No puppet sheen, like on their own, hair is soft.
9 Sep 2017 12:13
Great wig, color as the picture, sitting perfectly, I recommend)) shipping super fast))
27 Aug 2017 23:49
The wig came quickly. like all the rules. about the fact climbs or not is still unknown. a little behind is not made clear just have to cut. but basically worth the money
16 Aug 2017 09:13
The wig is super!!! fast shipping!!!
13 Aug 2017 06:52
8 Aug 2017 02:11
These wigs are all beautiful! Very fast shipping as well. I will order lots more!!!
6 Aug 2017 13:34
The quality is very good the wig came just a week. thank you! I recommend the store!!!
6 Aug 2017 07:25
Came quickly, all as in the description cute, thank you
3 Aug 2017 08:00
Wig just funky + instruction in Russian. dostavka just спринторская. spasibo store put my size
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