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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quality like, size fit well.
it underwear 2-3 weeks! quality is excellent, all like in description. very beautiful and pleasant to the body. thank you very much.
delivery fast, отслеживалось all, thread not stick up, not to, briefs packed separately bra, separate garter, village, size size брала
set is very beautiful, really!!! умничка store, set come quickly, отслеживался!!! soft lace, ровненькое all, thread not stick. wear comfortable. close cup slightly planted. push up is, not much but big, but and more. match seller photo completely! loyal size table! order stayed satisfied very, thank you so much seller!!!!
Very nice set! and the size and delivery came fast!)
Ordered his girlfriend. 29.08. payment. 30.08. the store sent the goods. 11.09. posting came to the post office in Krasnodar. set of high quality! really liked the girl! wonderful seller! do not take the first time at this store. delivery fast! I would recommend!
Booked 17/08/30 received 17/09/16. I am delighted sits perfectly! bust pushapom, the whole village is perfect, dimensional grid corresponds. quality at altitude. thank you very much!
Shvydko delivery, bіlizna rozmіru pіdіyshla, duzhe yakіsna.
Liked the product, all came, thank you was pleased with))
I really liked the quality, model. consistent with the description and reviews, size approached, as well as the Russian. for the price we did not find a 650 rubles. fast delivery
All consistent with the description as in the picture. It came intact
Lingerie sexy, I liked the quality is good, were sticking strings
Very good clothes, quality cool)