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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality and shipping
The pants are good, I ordered three pairs of the same size and come all different, came only one, the rest of me big
As normal. long delivery. flat seams, there is no smell. its worth the money. in general satisfied. Let's see how to wear, can and will order more. ordered 170/55 m/l
The order did not come. the dispute money is not returned until now
Product of very good quality, but long awaited parcel. otkryla dispute, the store asked to wait a bit. it is "our favorite post of Russia" working at full power. волбщем потеребишь until he did not wait for anything from them. goods in general, taking into account holidays came 28.02. and ordered 10.01.17. spor closed. thank you for your understanding.
Panties super. the size p. 50-52. I recommend.
Ordering them not for the first time. excellent quality for such a price. Lace soft, cotton gusset. ordered several colors (light and black) black faded in the wash, but not very much. on hips 89 cm ordered xl, as the last time ordered a size smaller and they turned out too low in the fit for me.
Beautiful) lace trim. at about 93 L sat perfectly
Thank you. All is well!
Excellent panties, size came!
Very beautiful color shipping about 2,5 months in Belarus, the track is not tracked size l went on my size 46.
Pants cool, but came with defect wrote the store, he did not respond, so 3 stars did not open the dispute. I ordered 2x46-48 came perfectly!!!
A little malomeryat! as well as the quality is excellent! delivery of less than a month, it seemed to me very quickly! I recommend
Panties very good quality. soft and well drawn. size 48-size 50 CL 2 is just perfect
Walked for about a month. such as in the photo. nice. except that the lace I think it is necessary to wash carefully.
Underwear ordering Ali is the first time and this was the best! on the circumference of the hips 113 ordered 2hl perfectly approached. not passing, not dug into the sides. feels very natural vision. the front part of the fabric, from which often make seamless underwear. fits perfectly to the body. soft lace. they are not visible under clothing, in principle, most importantly, when choosing the underwear. flat seams, without protruding threads, inside the original gusset. excellent underwear for ridiculous money! ordered two, blue and beige. beige is more peach color is similar but it is not so important. very happy with the order. I will be ordering more and recommend store 100%. About the delivery. the track is not monitored. Custom made 24.12 31.01 the parcel was in the mailbox. delivery to the city of Armavir Krasnodar Territory.