SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
All orders are shipped in discreet and plain package. Nobody can tell you have something kinky in your package.Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to 185 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 15-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sissy shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shop.sissy24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (90.9%) | 5 Stars (10) |
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| Neutral (9.1%) | 3 Stars (1) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
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Customer  |
16 Sep 2017 10:34 Very nice bra, only the color туслее than in the photo, but the quality is super, keeps excellent. and reached for a week to Moscow. |
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Customer  |
15 Sep 2017 05:05 Ok |
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Customer  |
14 Sep 2017 02:46 Perfect!! 
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I***a K. |
10 Aug 2017 23:39 I like Pts! for a year drag them. pretty comfortable. at the beginning of lactation would not advise the best soft. and when will the most it! and the shape is good, holds, not priplyuskivaet. and you can feed. I will not say that right is very convenient folded small but подросшему child does not interfere. |
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Customer |
10 Aug 2017 23:37 Very long waiting eventually returned the money |
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E*******a N. |
10 Aug 2017 23:34 Very good there is extra. kryuchechki, if the size is not guessed, then they can use. 
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N*****a V. |
10 Aug 2017 23:30 Not very bright as in the photo. the cotton 
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Customer |
10 Aug 2017 23:27 Mega fast delivery, бюсгалтет otlichnyy. 5 +++++. I recommend store. 5 +++++ |
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N******a S. |
10 Aug 2017 23:25 Excellent! for this price is very cool. the quality of cool, size approached. thank you! |
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Customer  |
10 Aug 2017 23:18 Good quality for this price |
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Customer |
10 Aug 2017 23:13 Lingerie excellent, the fabric is cotton. the cup on a thin foam. size approached. thank you store. 
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