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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, a beautiful set, but the size came large
Everything is super!
I spook to the buyer to not pay for transport . Transport fee and when i send him message he make like he doesn't understand.
Prischel goods! there is no money! the store последный dispute did not answer! opened the debate двараза. i razacherovanna. the product was shipped but to me it is not reached. where it was lost, I did not recognize.
Set for the price. all come in size on the circumference took one size larger and just. but the bra is very hard, bones strongly pressed. coward light all lace. the order went a month the track is not monitored.
Permian came three weeks. the quality is good, description is accurate.
Excellent, will order more sure! for the price just gorgeous, I'm pretty no words, dimensional table matches! item was about a month. panties are very soft, neat seams all sitting right. excellent store, sent immediately paid! I recommend.
Thank you very much! a good set, especially for the price!
Prishol order quickly, the track is not tracked. everything came cool kit will order more.
The order went longer than usually orders come Alik... bra is perfect. of the panties sticking thread!!!
Very much, thread does not stick, the quality is excellent, exactly like the picture
Excellent underwear I am very happy, all of high quality, thread does not stick, no smell, perfectly supports the breast. come for a month, the track is not monitored. I advise.
Nice set with beautiful lace, after a few washes everything is fine. size 42 ordered 34b everything is fine.
Pleasantly surprised by the quality, Delivery in Krasnodar 1.5 months size went perfectly. I recommend, good store
Goods did not come. the money was returned. the store has been in touch.
Very happy. took over 4,17. size of the same kind. just can not say, only gave birth. push-up cup of thick. not flatten. I wanted to order another, but the rose set and the delivery fee did:-(to be ordered in white-super white
The goods did not come money back, for it five stars. will try again to order may still come))))
Unfortunately items lost in the vast post. opened dispute, the store immediately went to the meeting and returned the money. now I will choose his realties that more, I hope this time will reach. super seller, I would recommend!!!
Goods did not come back the money.
The order did not come the store returned the money