SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sissy shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shop.sissy24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The sweet اتمني co me then be like image
Nice skirt. Daughter happy. Thank you!
In the photo looks very different cloth. but the village well and looks good
Skirt is good, the seam is really stands out, but not critical, the style is a little strange, Lengthen the hips, as well as for its price it is perfect
Very nice material and perfect fit. The stitching is good. You can fold the high waist part down to make a regular skirt, but it's nice as is. Great for the price.
Measure 1.72 and weight 69 kiloa and are a poco short But are not bad, the fabric Is as cotton it stretches But to be one size not Is that they are too big. han took less than 3 weeks overall happy with the Price and quality.
I love it This SKIRT, do not press NEITHER leaves marks, Is nice, ideal To winter. will be ordering in More COLORS!
Great skirt, fast delivery, thank you!
Wonderful skirt, quickly came to the MSK
Okay.
Super stretchy, amazing quality!
Cool skirt, all as in the description.
I liked)
So-so the skirt, I was too big in the waist. but the store is excellent, very fast delivery.
EVERYTHING ok, the only thing q pedi in GREY and have sent me BLACK
Cool skirt)) I like it))
The whole skirt is not bad, but with one side dlinshe than the other, and a lot...
Great skirt, мягкогом jersey. short, my height is 163 cm, I wear about vygoyadit tiny but not to bad stretches, provided that I have quite big hips.
The material is good, pleasant to the body, there is no smell. the growth of 165 skirt a bit short, so put 4stars
Cool
Suitable for the child, my height 170, even the priest does not cover. the quality is good
Very quickly came to Kiev (11 days). the only negative is the smell gasoline some, but to wash the first time. the village is excellent, I'm happy))
The order came very quickly. skirt material pleasant to the touch, no smell, threads do not stick out. thank you.
Delivery fast. the skirt is very thin. the material stretches much. I covered another sister size m size and without problems. color bright and beautiful
good