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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
gorgeous simple heels! instep foot 13 cm the resistant and they are very comfortable. size slightly прогадала заказала 23,5 cm feet to their-7 size (table contrary to). боялась very, маломерками окажутся жать and it, tk. i quite wide leg. but nothing like, even sit on the foot slightly loose (however it does not interfere with). sochi went to 2 weeks. satisfied all so, loyal size table, goods to all!
Shoes are very good. my wife liked. take the size of the table, all right. came quickly. stitched quality. thank you store.
Very nice these SHOES, bought three pairs of that kind and do not regret having done. I'm happy. the only thing that does not match are las SIZES, best to order a number More bigger than calzais
Qutaa sandals high-heeled shoes from the store. Full review: https://ru.itao.com/item/10005602020565
Elegant footwear for the summer. very stylish and fashionable sandals. It's love at first sight... very difficult to choose the shoes leg, my карликовым size 35 but i found a solution to this aliekspress. how many times already ordering, never disappointed as this time. In the photo exactly as on store's page. I chose the color coral, very nice and bright in my opinion. The seller presented in other colors. Shoes high Heel 8 cm 3. very ustoychivye. na my height 159, with them I Of course, much higher. and if you are small in stature, something similar height at all would be ideal. Sandals sat on the foot is very comfortable good rise. the heel is not felt at the expense of small platform and stability. very comfortable to walk and even running. which is amazing went a whole day in them and rubbed the feet. More details Https://ru.itao.com/item/10005530470013
Bossonozhki excellent. Alcantara, metal fittings, gold. 12 cm heel, comfortable shoes, fully stitched. On a grand scale. Shipping to Moscow) 7 days
In general, they are comfortable, beautiful, seemingly made civilized. after the first day of socks a little unstuck sole, and the other was slightly crumble. if you modify them glue and put the prevention, will be fine.
Sandals super-duper! Even nothing to complain about, no glue no thread very carefully made 100% recommend store! a little smell, but the smell quickly eroded. 39 took on the Russian 9 is written on the sandals 40 it could be a bigger size I have a wide leg, included, but tight. fully comply with the description the seller put in a gift rezinochku hair, a trifle, and nice! posting was a month in the Altai region, the seller personally wrote when he sent a parcel and have a track number, well done! 10 +
Awesome sandals! despite the high каблук-12. very stable due to the platform 3 cm. but on a grand scale with high rise. эфекктная behind the zipper, accessories yellow, did not last. the sole corrugated. packing of boot and package the socks was foam insert, so the shoes do not get crushed and came in perfect condition. No jamb. slight odor was present. Shipping 2,5 weeks with the track. I recommend!